Customers are key. Always thrive to provide the best experience possible. Without loyal and happy customers, a business cannot thrive. Always provide personalized attention to your customers. Understand their needs, and help find a solution. Always be prompt, honest, go out of your way to make the customer happy. Two words: Over-Deliver!
[toggle title=”Customer Service Do”]
[/toggle][toggle title=”Customer Service Don’t”]
[frame id=”mrbean” class=”bean” linking=”default” align=”center” type=”projector-screen”][/frame]
“The MMA has a lot of info on digital advertising which I found very helpful in filling in my new role at Mediahuis.” Product Manager Digital Advertising, Mediahuis, Belgium
“The content on the MMA is of a very high quality and very useful for a large group of professionals.” Director Consumers – Telegraaf Media Groep, The Netherlands
"I would highly recommend the courses to my editorial team leads, and I think the business would benefit from us being exposed to more of the theory behind the commercial and sales aspects." Managing Editor: Lifestyle, 24.com, South Africa